LuckyLouis Casino logo

LuckyLouis Casino UK Review & Promo Codes (2023)

Casino Rating:
4.4/5
Ema NeacsuEma Neacsu

This LuckyLouis casino review is here to help you have a safe, unproblematic experience. Our analysis also contains details about an ever-changing list of LuckyLouis coupon codes, so we have the answer to all your inquiries and curiosities in one single place.

LuckyLouis Casino logo
4.4/5
Visit
Usability
4.0/5.0
In terms of graphics, the platform has a pleasant and straightforward design that puts forward direct buttons, precise data, and indispensable casino components. There is an Android app available, yet, none for iOS users. As concerns the platform, the logged-out interface is more intuitive for punters’ searches than roaming through pages registered.
Deposits & Withdrawals
4.0/5.0
To make payments, you shall encounter Visa, Mastercard, Trustly, and PayPal. To withdraw, you may also use Wire Transfer. Additionally, the processing time for cashouts is around one working day.
Games
4.7/5.0
There are 2700+ Slots options and multiple popular software providers, such as Play’n GO, NetEnt, Pragmatic, and IGT. Nevertheless, there are only 100 Live Dealer Games with few Blackjack, Roulette, and Baccarat selections.
Bonuses
4.5/5.0
By heading to the Promotions page, you will learn that there are periodic deals for LuckyLouis players. The welcome offer will greet you with spins on deposit. The list of offers also contains Refer a Friend, reload bonuses, extra spins, and more.
Customer Support
5.0/5.0
Contrary to the non-stop Live Chat assistance listed on the website, the waiting time varies from 40 minutes to hours. Nevertheless, you will also be assisted by email and phone. This LuckyLouis casino review suggests checking the FAQ rubric in case technical issues or uncertainties regarding LuckyLouis coupon codes arise since Live-Chat sometimes offers incomplete solutions.
Responsible Gambling
4.4/5.0
The platform has a wide range of safe gaming tools to keep your session away from harm, namely Self-Exclude, Game Time Reminder, and Deposit limits. You are also provided with responsible play advice and guidance from different professional organisations.
Min. deposit £10
Min. Withdrawal £20
Max. cashout £1000000
Payout time 1 day
Game types Bingo, Blackjack, Craps, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games, Video Poker
Slot games 2700
Live dealer games 100
Licenses UK Gambling Commission
Bonus 100% up to £50
Vip program No
  • Slingo
  • Slots
  • Scratch cards
  • Sic Bo
  • Progressive
  • Roulette
  • Live Roulette
  • Blackjack
  • Live Blackjack
  • Live Casino
  • Live Baccarat
  • Jackpots
  • Craps
  • Table games
  • Poker
  • Video Poker
  • Bingo
Deposit options MasterCard, PayPal, Trustly, Visa
Min deposit £10
Accepted currency AUD, CAD, CHF, DKK, EUR, GBP, NOK, RUB, SEK, USD, ZAR
Payout options MasterCard, PayPal, Trustly, Visa, Wire Transfer

LuckyLouis Casino Review Table of Contents

LuckyLouis coupon codes

To learn what you should expect in terms of suitable promotional types, we lent you a helping hand in comprising the essential bonuses data in this LuckyLouis casino review.

Read more

This casino intends to offer new British players a welcome package dependent on their first deposit.

Additionally, the promotions list includes, and is not limited to, extra spins, mystery promotions, refer a friend, reload bonuses, genuine cash, real-life deals and other daily, weekly and special bonuses.

Tips

  1. To obtain the ‘Refer a Friend’ bonus, you must have made a deposit within the last seven days.
  2. In case you do not see a specific bonus in your player account, it is advisable to contact the support staff before placing any wagers.

Suppose you acquired an extra bonus. In that case, open the Cashier and head to the Bonuses rubric. Afterwards, click on the relevant LuckyLouis coupon codes and press the submit button.

The welcome bonus can be obtained only once every three days at UK casinos from the Skill on Net Ltd network, one first deposit offer per casino brand.

Bonus rules

Failure to comply with bonus rules will count as offer terms breach and may be followed by removed funds.

  • Withdrawals can only be requested after supplying your account with cash or when you do not have active bonuses. Unused bonus funds are to be confiscated in case an unauthorised withdrawal occurs.
  • Your bonus funds would be confiscated if you did not fully wager the offer within 30 days unless you have a real cash balance.
  • Combining bonus spins with a deposit offer or purchasing extra spins with real cash is permitted if you activate the promotion or play with the additional rounds before playing with your available balance.
  • Suppose you skipped the email validation and receive no deposit offers. In that case, LuckyLouis reserves the right to revoke unauthorised funds associated with these extra bonuses.
  • Regarding assets that follow no-deposit offers, you shall withdraw only £100 or twice the bonus value. Only the highest value of these two will apply. Derived funds higher than the specified limit will also be confiscated, and you may not be able to cash out any amounts until the turnover conditions are completed.
  • Having your bonus cancelled, consumed, or expired with incomplete wagering leads to the removal of available or pending bonus derived funds.

Wagering information

Bonuses’ wagering requirements come with a specific set of games mentioned in the bonus policy. This means that wagering will only contribute to bonus rollover conditions that the game is restricted to.

As mentioned in standard wagering, the only stakes that entirely count towards the rollover conditions are the ones placed on Slots and Scratch games.

Regarding mixed wagering, wagers placed in non-Slots and Scratch games will have a 10% contribution to turnover requirements.

Bonuses on deposit are stated to come with 30 times turnover requirements. Funds from bonuses and extra-rounds that are not granted as part of the deposit offer and are higher than the initial deposit value will carry a playthrough condition of 60 times the bonus amount.

Half of the bets placed in any other games besides Slots and Scratch are considered for the playthrough requirements. This Special Mixed wagering is only available on specific events and to selective players.

Only the first activated bonus will be applied in gameplay to meet the wagering conditions, even if multiple bonuses with different playthrough requirements are active.

Be aware

  1. Even if two active bonuses have identical conditions, wagering will first contribute to the date order bonus.
  2. Additionally, before using your bonus balance, you are expected to enrol into play with your real cash funds.
  3. Failing to complete the playthrough requirements within 30 days will lead to bonus termination and confiscated bonus amounts.

For no-deposit deals, the general timeframe for the wagering is set at 24 hours. Afterwards, the extra bonuses, respectively, earnings from these offers, are to be revoked.

Suppose after betting, you lost your bonus money without finishing the turnover conditions and without having any open games. In that case, your future deposit is going to change the status of the bonus as consumed. This implies that you no longer have to complete the betting conditions that remained.

In case you still want to resume your game session to consume your bonus, a discussion with the casino staff shall follow your deposit.

Irregular play

Irregular play patterns are penalised at the casino’s sole discretion, resulting in revoked derived funds, frozen accounts, or denied withdrawals.

We have added to our LuckyLouis casino review vital information as to what counts as irregular play patterns, as listed below:

  • Placing unauthorised stakes for a deposit or no-deposit offer. Your bet is expected to be higher than £5, but not exceed 10% of the bonus balance.
  • Depositing and withdrawing funds that are not directly proportional to the number of bets you place. Multiple and repeated cash-in and cash-outs or placing low-risk stakes will attract a fee of 15% to your account before having it forfeited.
  • Requesting an authorised chargeback. Legal proceedings will apply, causing this casino to attempt to make the mandatory procedures to recover these funds. In this situation, losing the rights to your player profile is unavoidable.
  • Low margin staking, equal betting, no-risk bets, or hedge wagering. These types of play are counted as foul play and attract as consequences withheld withdrawals and revoked derived balance.
  • Having changing betting patterns in gameplay. Increasing the amount placed and suddenly changing the stake, structure, or game pattern to finish the bonus wagering is deemed as irregular play.
  • Making even cash bets on games of Roulette and Baccarat.
  • Using less valuable currencies for wagering and then changing it to a stronger one to increase the worth of an offer.
  • Obtaining a chargeless bonus while having a pending withdrawal. In that case, LuckyLouis will turn your funds and bonus balance null.
  • 9 / 10
    Bonus Rating

    100% Up To £50 + 50 Spins on Star Joker

    Code: SJOKER100 Copied !
    Play
    More Details
    Min deposit£10
    Wagering30x /60x W
    Max cashoutNo Limit Stated
    Valid only for gamesStar Joker
    Slot games2700
    Payout time1 day

    What you may receive:

    Upon joining LuckyLouis and making your first deposit, you may redeem a 100% up to £50 bonus and 50 spins on Star Joker.

    How to redeem:

    1. Click the button on our site
    2. Create an account
    3. Deposit more than £10 using the code SJOKER100.

    Bonus rules:

    • The deposit and bonus must be wagered 30 times before cashing out
    • You also have to wager the spin winnings 60 times
    • The maximum bet you may place with the bonus is £5
    • The spins must be used before the deposited funds
    • You should complete the wagering within 30 days.

    More details about this promotion shall be found in the casino’s terms and conditions.

    Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10, max. Bonus £50. Game: Star Joker, Spin Value: £0.05. WR of 30x Deposit + Bonus amount and 60x Free Spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings and bonus amount or £5 (lowest amount applies). Free Spins must be used before deposited funds. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos - T&C Apply, 18+
  • 9 / 10
    Bonus Rating

    Up to 100 Extra Spins on Book of Dead

    Play
    More Details
    Min deposit£10
    Wagering60x W
    Max cashoutNo Limit Stated
    Valid only for gamesBook of Dead
    Slot games2700
    Payout time1 day

    What you obtain:

    Up to 100 Bonus Spins on Book of Dead.

    Essential information:

    • You get extra spins with a value of £0.5 each.
    • The wagering of 60 times has to be completed within 30 days.
    • You can only acquire this bonus every 72 hours across Skill on Net Ltd casinos, one welcome offer per sister brand.

    What you must do:

    1st step: Use the relevant link from our platform.

    2nd step: Sign up and make your £10 deposit.

    3rd step: Head to your account and check the ‘Bonuses’ section.

    If this bonus interests you, push the nearby button!

     

     

    First Deposit Only. Min. deposit: £10. Game: Book of Dead, Spin Value: £0.5, Max Free Spins: 100. WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). Free Spins must be used before deposited funds. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. - T&C Apply, 18+

Disclaimer

Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.

LuckyLouis Overview

Slots
Live casino
Fast withdrawal
VIP program
Company name:
Skill on Net Ltd
Registration number:
C50024
Website:
luckylouis.com
Online since:
2018
Address:
Level 5, Quantum House, 75 Abate Rigord Street, Ta’Xbiex 1120 Malta

UK Gambling Commission:
000-039326-R-319358-003

The LuckyLouis casino review comprises essential data about the professional plan of its parent company, Skill on Net Ltd.

Being one of the leaders in the iGaming industry since 2005, Skill on Net Limited offers a comprehensive game range of over 3000 choices from various well-known software suppliers.

Registration process

Your membership will open the door to indispensable casino elements, such as withdrawals, promotions, deposits, game stakes, and so much more.

We tried the services here ourselves and created an account for this LuckyLouis casino review.

In order to begin your membership, you have to submit the following details:

1st step: Full name.

2nd step: Date of birth, gender, and occupation.

3rd step: Frequently used email and valid phone number. It is necessary to provide accurate details, as the casino will send a confirmation code to one of them for the account activation.

4th step: Select your address or manually enter it in the specific textbox.

5th step: Choose your desired username and a strong password.

Lastly, you must accept the Terms and Conditions, confirm you are not an underage gambler and check the box if you wish to be notified whenever LuckyLouis coupon codes appear.

Be aware

Even if completing the rubrics with your personal details doesn’t take more than three minutes, the overall process takes around ten minutes.

The long registration time is due to the fact that you must verify your email address and wait minutes for the casino to confirm the data. This implies that in the meantime, the platform will appear as a white blank with no function available, which may be bothering British customers.

Tips

Compared to other casino’s fees and account closing procedures following an inactivity period, your membership and your player balance will remain unaffected.

KYC procedure

To make transactions and play casino games, we added to our LuckyLouis casino review the documents you must upload, as listed below:

  • Proof of income: To comply with EU Anti-Money Laundering procedures, the casino shall ask you to offer a copy of your credit card info or any documents that attest ownership over the source of income.
  • Proof of identification: Besides casino verification checks, third-party agencies may be used to verify your age and other personal data. A photo-based document, such as a passport or driving license, is necessary to distinguish age-eligible gamblers from underage ones.
  • Proof of address: Ownership papers are in order, such as a utility bill issued six months ago at most.

Suppose this casino makes any connection between you and money laundering activities. In that case, your player account will be frozen, and deposits and resulted funds will be revoked.

The KYC procedure does not take longer than 12-48 hours, provided legal information has been satisfactorily supplied. Any failure to comply with the request of Verification Checks documents will cause the reversal of withdrawals back into your account.

User experience

Our LuckyLouis casino review contains data about how this casino will react to your preferences. To test user-friendliness, we have considered the accessibility on multiple devices, full loading speed, site structure, internet connection speed, and receptiveness to UK users commands.

Our different browsers, multiple devices and various internet connections reflect the platform accessibility and functionality. Therefore, we selected one from each category and are ready to share the information with you:

Device Internet Browser
Asus ZenBook 14 WIFI Google Chrome
Huawei Mate XS 3G & 4G Google Chrome
iPad Pro 12.9 WIFI Microsoft Edge

Desktop

The desktop version responds well to user commands, and essential features are neatly displayed in a toolbar containing Terms and Conditions, Bonus terms, and Responsible Gaming.

There is a significant layout difference between the logged-in and the logged-out interface. The logged-out version presents a more intuitive platform, as the FAQ section is not available while logged in.

The design is straight-to-the-point and clear when you aren’t logged in. Still, logged-in scrolling provides you with a more comprehensive view of the games and the available LuckyLouis coupon codes.

Tips

For more advanced searches in terms of game titles, there is a navigation bar available.

Mobile

The mobile version comprises similar offers and identical functionalities as the desktop interface. Yet, there are no special promo codes for portable device users.

You will find that basic casino elements are accessible in the same way. The loading speed is unproblematic for both devices.

What is more, by checking your Daily Picks on a portable device, you encounter all the offers available in a transparent and straightforward list instead of the desktop version, where you will find them only by continuously clicking on the arrows.

Android

For a portable gambling experience, an Android app has been created for UK punters. Lastly updated in April 2021, the app is yet to amass numerous customers, as it has only dozens of members at the moment.

Still, you shall encounter a comprehensive list of software vendors: Nextgen Gaming, MicroGaming, Amaya, versatile gameplay, similar deals. It has occurred that out of the 2800 play options, the LuckyLouis app has roughly 800 games.

Be aware

Considering that the mobile app was recently created, there is not much information about essential casino elements, and no rating or reviews have been found.

Games

There are over 2800 game choices from 40+ software vendors to choose from, namely Slots, Live Dealer, Live Casino, and the list goes on.

Game Type Title Lowest bet Highest bet
Live Casino Quantum Roulette £0.20 £1000
Slots Sahara Riches Cash Collect £0.10 £500
Table games European Twenty-One Blackjack £1 £100

Slots

Multiple slots titles await British players. They can choose the desired option from the 2700+ choices that we have included in this LuckyLouis casino review.

  • Daily Jackpots – Joe Exotic, Mustang Gold, Primate King.
  • Classic – Ted, Gemix, Black Sail Beauties.
  • Most Popular – Book of Dead, Big Bass Bonanza, Wolf Gold.

Table Games

Punters have the possibility to uncover online Blackjack and Roulette, two popular game categories in UK casinos. There are five Roulette selections: French and European, as well as three Blackjack options: European and American Blackjack.

Baccarat fans might be bothered by the fact that there is no Baccarat, except for Live Dealer options.

Live Roulette

You can spin the virtual reels on Roulette VIP, Azure, Russia and over 20 other choices. Here you can test your skill and strategies with only £0.1 bets or even stakes with an upper limit of £5000.

Live Blackjack

The Blackjack list contains over 30 titles, namely Blackjack Azure C, Blackjack Silver and Blackjack party. Here placing bets is dependent on the lowest limit of £5 and a top limit of £5000.

Live Baccarat

There are 6 Baccarat choices for British customers, including classic and well-known titles such as Baccarat Squeeze, Baccarat A, and Baccarat Live.

By closely analysing the betting system, we learned that the lowest bet generally starts at £0.2 and go as high as £10000.

Recommendation

Even if the games department is up to industry par regarding the number of available games, Table Games contain unsatisfactory choices.

Game providers

1X2 Gaming
1X2 Gaming
2By2 Gaming
2By2 Gaming
AuthenticGaming
AuthenticGaming
Bally
Bally
Barcrest
Barcrest
Big Time Gaming
Big Time Gaming
Blueprint Gaming
Blueprint Gaming
Booming Games
Booming Games
Cayetano
Cayetano
EGT Interactive
EGT Interactive
ELK Studios
ELK Studios
Evolution Gaming
Eyecon
Eyecon
Foxium
Foxium
Gameburger
Gameburger
Gamomat
Gamomat
Givme Games
Givme Games
Golden Hero
Golden Hero
Green Jade
Green Jade
GVG
GVG
High 5 Games
High 5 Games
IGT
IGT
Inspired Gaming Group
Inspired Gaming Group
Iron Dog
Iron Dog
iSoftBet
iSoftBet
Just For the Win
Just For the Win
Lightning Box Games
Lightning Box Games
Merkur Gaming
Merkur Gaming
MGA Gaming
MGA Gaming
Microgaming
Microgaming
NetEnt
NetEnt
NextGen Gaming
NextGen Gaming
NYX
NYX
Oryx Gaming
Oryx Gaming
Play'n Go
Play'n Go
Playtech
Playtech
Pragmatic Play
Pragmatic Play
Push Gaming
Push Gaming
Quickspin
Quickspin
Rabcat
Rabcat
Realistic Games
Realistic Games
Red Tiger Gaming
Red Tiger Gaming
Reel Time Gaming
Reel Time Gaming
Shuffle Master
Shuffle Master
Slingo Originals
Spearhead
Spearhead
StakeLogic
StakeLogic
Switch Studios
Switch Studios
Synot Games
Synot Games
Thunderkick
Thunderkick
Triple Edge Studios
Triple Edge Studios
Wazdan
Wazdan
Williams Interactive
Williams Interactive
Yggdrasil Gaming
Yggdrasil Gaming
Show more

LuckyLouis Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£20
Max. cashout

Industry standard: GBP 100,000

£1000000
Payout Time

Industry standard: 2 days

1 day
Register time

Industry standard: 2 Mins

10 mins
KYC Time

Industry standard: 2 days

1-2 days
Slot games

Industry standard: 500

2700
Bonus

Industry standard: 100% up to GBP 200

100% up to £50
Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10, max. Bonus £50. Game: Star Joker, Spin Value: £0.05. WR of 30x Deposit + Bonus amount and 60x Free Spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings and bonus amount or £5 (lowest amount applies). Free Spins must be used before deposited funds. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos T&C Apply, 18+
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
LuckyLouis Casino

LuckyLouis Casino

4.4/5
£10£20£10000001 day10 mins1-2 days2700100% up to £ 50
Bonus Boss

Bonus Boss

4.1/5
£3£301 000 0001 day2 mins2-3 days30200% up to £ 100
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100100% up to £ 200
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000200% up to £ 550
Jammy Monkey Casino

Jammy Monkey Casino

4.4/5
£5£10£10000001 day3 mins1 day30200% up to £ 200
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900200% up to £ 40
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800100% up to £ 150
Mega Casino

Mega Casino

4.4/5
£10£20£10000001 day2 mins1 day2600200% up to £ 50
Load more

LuckyLouis Casino Review - Payment Methods

The EU Anti-Money Laundering procedures carefully regulate financial activity. Any transactions, from your very first deposit to withdrawals, are kept safe.

To retrieve LuckyLouis coupon codes, you must be registered and supply your balance with cash. A yellow ‘Deposit’ button will appear at the top right of the screen or in your account to make a deposit at the ‘Cash management’ rubric.

The payment methods available for cash-in are Visa, Trustly, Mastercard, PayPal.

These banking options come with a low deposit limit of £10 and no fees attached. Specific methods receive deposited amounts instantly. Others, for instance, Bank transfers and Credit Cards, require seven business days for the deposit to be confirmed.

Be aware

Making deposits with a banking method that you have no ownership over is strictly forbidden. In this event, that payment method will be blocked for future cash-ins and monies accrued from these deposits shall be cleared. Furthermore, you will receive back your deposit with a 20% administration tax.

What is more, this casino does not allow refunds for cash spent after the deposit.

Withdrawals

Withdrawals are a key element of your gambling and involve a quick and easy process to go through. To request a cash-out, navigate towards your player profile and head to the ‘Withdraw’ page.

You may choose to retrieve funds via the same methods used for deposit, plus Wire Transfer.

Provided the account has successfully passed the Verification Checks, your request will be processed within one working day.

Be aware

  1. Except for Wire Transfer, which implies a low cash-out limit of £30, all the other payment methods are dependent on a withdrawal limit of at least £20.
  2. The one-day pay-out does not apply to significant sums in the Jackpot. In the eventuality that you landed on a £5000 jackpot, your balance will be verified and only after the required checks will they be sent to you.

If the KYC procedure has not yet been completed, you may have to wait between 24 and 48 hours for pay-outs.

LuckyLouis holds the right to put a hold on your withdrawal request if your outstanding deposit has to be approved or if the casino does not receive your placed-in funds within 24 hours. Should your deposited cash not be available after one day, all afferent sums are to be revoked.

Important

With this British betting operator, your transactions are not limited by daily, weekly, or monthly restrictions. However, in case that you wish to cash out an amount that exceeds the transaction limit, you should announce support agents via email.

Withdrawals with Online Wallets come at no charge. Choosing to request a withdrawal with Wire Transfer means that the pay-out shall be at least £50. Additionally, amounts lower than £500 impose £10 fees.

MasterCard
PayPal PayPal
Trustly Trustly
Visa Visa

VIP

The more VIP points you receive, the more you will advance in rank and obtain extra offers and LuckyLouis coupon codes. VIP points are brought with each bet you place on the website and can ultimately be redeemed for instant money in your principal balance.

There is a dedicated VIP section. Open your account and press the ‘VIP’ option that can be visualised under the Promotions section. Here you can access your current level, the total VIP points and how many points you have to obtain in order to advance in rank.

By creating an account on the platform, you are automatically considered a player with a Bronze VIP level, and 400 points keep you at bay from Silver.

Not succeeding to place bets with real cash in your account for more than 30 days may result in removed VIP points.

Should the VIP points accrued result from bonus rules breach, all you acquired with these points will become null and void.

Tips

Occasional VIP offers are available in the Promotions section and may contribute to your advance in rank, so be sure to check out the relevant Bonus Policy conditions.

Loyalty

Long-time casino players and active and trustworthy players receive special offers for maintaining the partnership with the betting operator.

Keeping your gameplay optimal means that the more loyalty points you accumulate, the higher you will rise in this LuckyLouis Loyalty Program, consequently receiving more gambling deals.

Bonuses attributed to your account are converted to bonus redeem points. Each currency contribution is transparently displayed. We learned that you must wager £1 to earn one bonus point.

Related casinos

Support

Phone:
442031502541
Live chat:
Yes, 24/7

To bring you all the information you need in our LuckyLouis casino review, we have investigated and tested the support ourselves.

A team is available 24/7 for your inquiries about the transaction process, LuckyLouis coupon codes or any indispensable features. You may address any crucial questions on Live Chat, Phone, or Email, while also checking out the FAQ section. Yet, there are some significant delays for any solutions from support agents.

Tips

Whilst Live Chat is responsive to English, German, Portuguese, Swedish, Finnish, Danish queries, the Live Chat feature is not available 24/7 to questions in different languages.

Recommendation

To avoid the time-consuming process of chatting with the casino’s staff, we suggest heading to the FAQ section covering most casino functions, from license, bonuses, and withdrawal to account technical.

Responsible gambling

If you feel that gambling interferes with your daily life, responsible gaming tools come in handy. Our LuckyLouis casino review covers the most effective ways to limit problematic gambling. It contains valuable advice for all UK customers.

Stay in control with the valuable, safe gaming tools:

  • Reality Check – Automatic and periodic pop-outs will appear on the screen to announce to you the time spent on LuckyLouis materials.
  • Deposit limits – This casino will not allow you to deposit more than you can afford, thus keeping your daily, weekly, and monthly income safe. Navigate towards the Cashier rubric and set your preferred deposit limits.
  • Cool-off period – In case that gambling has become an impediment in your everyday activities, take a short break from LuckyLouis coupon codes and promo types for 24 hours, 1 or 6 weeks.
  • Self-exclusion – Restrict your habits by getting away for a prolonged period from casino materials. This break can take anywhere from 6 months to 5 years.

Be aware

Upon self-exclusion expiration, your profile will stay restricted, and you are able to use it again only if you contact the team via phone. Afterwards, a 24-hour cooling-off period will be applied until you can log in again.

  • Access to account history – Your player profile will reveal a record of your transactions and keep you in control of your funds and time.
  • Game status reminder – Choose to receive after 30, 60 or 90 minutes a reminder of how much time you spend in non-live games.

In addition to standard casino stay-in-control tools and self-limits, you shall choose to address your gambling concerns to support agents and take a self-assessment test for a better view of your patterns.

Important

  1. After the specified cooling-off period expires, the account will instantly reactivate.
  2. There is no waiting period if you want to decrease your deposits’ value, but there will be a 24-hour delay to increase it. During the change activation process, you shall analyse if increasing limits is the right choice for you.

Provided you experienced compulsory gaming with visible effects, the staff shall contact you to discuss the best restrictions for your player account. Furthermore, in the ‘Responsible Gaming’ section, you ought to find specific methods to limit your exposure to online gambling advertising.

LuckyLouis Casino Review - Pros and Cons

Pros
  • No daily or monthly limits for withdrawals.
  • Different and multiple responsible tools available.
  • Pay-out time is quick and secure.
  • Verification Checks are resolved in no more than two days.
  • Standard deposit limits.
  • Clean layout and transparent information.
Cons
  • No iOS app for UK customers.
  • Creating an account takes a long time.
  • Live Chat answers imply a long waiting period.
  • Few payment methods for deposits and withdrawals.

How we review

   
Reviewer Ema Neacsu
Casinoalpha rating 4.4 / 5
Test duration 8 Hours
Review Duration 33 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Sep 2021
Updated Date Jul 2023
Ema Neacsu
AuthorEma NeacsuAuthor & Editor at CasinoAlpha
Play responsible! Visit LuckyLouis Casino

LuckyLouis Casino Player Reviews

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