Captain Cooks Casino Review & Newest Offers for 2023
Adela MariutaSee what our Captain Cooks Casino review reveals about the terms and conditions, playthrough requirements, and more! We assessed Captain Cooks Casino bonus codes and explained everything you need to know about them.
- UK players will experience a simple and user-friendly interface. However, the overall appearance is quite outdated. All the features come in handy, but the lack of a search bar may be inconvenient for some players. We should also add that the mobile interface is faster than the desktop one.
- Numerous payment methods are available, including debit cards, PayPal, Paysafecard, Neteller, and more. However, you cannot deposit via phone. Moreover, the payout processing takes around 2 business days. A disadvantage would be that the withdrawal can take up to two business days to seven days, depending on your payment choice.
- The casino's game collection is not very extensive. Still, it is pretty diverse, including over 260 slots, table games, jackpots and live casino sessions. These are supplied by more than 20 top-notch providers.
- At the moment, there aren't many Captain Cooks Casino bonus codes available for new players. There is only one promotions. However, several other offers might become available after joining the VIP scheme.
- Our experts talked with the support team via live chat to test the accuracy of the answers and their response time. UK players dispose of 24/7 support as this is the schedule of the live chat feature. You can also address any inquiries via email, and you'll receive a response within 48 hours. Support in French and German is also available.
- In the Captain Cooks Casino review, we found multiple responsible measures to help UK players maintain a safe playing style. More information about the matter along with valuable links and a self-assessment test are also available. Still, options like a budget calendar or reversed withdrawal preferences are not accessible at the moment.
| Min. deposit | £10 |
| Min. Withdrawal | £10 |
| Max. cashout | £1000000 |
| Payout time | 1-2 days |
| Game types | Baccarat, Blackjack, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slots, Table games, Video Poker |
| Slot games | 260 |
| Live dealer games | 30 |
| Licenses | Malta Gaming Authority, UK Gambling Commission |
| Vip program | No |
- Table games
- Video Poker
- Sic Bo
- Slots
- Roulette
- Scratch cards
- Poker
- Progressive
- Live Casino
- Live Roulette
- Live Blackjack
- Live Baccarat
- Jackpots
- Blackjack
- Baccarat
Captain Cooks Casino Review Table of Contents
Captain Cooks Casino bonus codes
Deposit £5 Get 100 Bonus Spins
More DetailsMin deposit£5Wagering200x BMax cashoutNo Limit StatedSlot games260Payout time1-2 daysWhat you may redeem:
Upon joining Captain Cooks Casino and depositing more than £5, you may redeem 100 bonus spins on the Mega Moolah jackpots. On the next 4 deposits surpassing £10, you may also receive additional match bonuses.
How to claim it:
- Click our promotional button
- Create an account
- Deposit more than £5
What you should remember:
- The rounds are only available on the Mega Moolah jackpot series
- The spins will be credited as £25 bonus funds
- Each spin is worth £o.25
- The wagering requirement is 200x
For more details about this promotion do not hesitate to check out Captain Cooks Casino’s terms and conditions.
Welcome Offer Is For New Customers Only. The Minimum First Deposit Required Is £5, For All Subsequent Deposits The Minimum Deposit Is £10. The 100 Chances Are Credited As A £25 Bonus And Players Can Wager 100 Times At £0.25 On The Mega Moolah Slot Machines. A Two Hundred Times Wagering Requirement Applies On All Bonuses And Certain Games Contribute A Different Percentage To The Wagering Requirement - T&C Apply, 18+
Disclaimer
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.
Casino overview
- Company name:
- Apollo Entertainment Limited
- Registration number:
- C-45483
- Website:
- captaincookcasino.co.uk
- Online since:
- 2003
- Address:
- 122, Andrea Debono Street Naxxar NXR 4030 Malta
- Malta Gaming Authority:
- MGA/B2C/164/2008
- UK Gambling Commission:
- 38620
The brand is managed by Apollo Entertainment Limited, a Maltese-registered company. Our Captain Cooks Casino review discovered various games and responsible measures implemented to create a safe environment for UK players.
UKGC regulates the site in Great Britain, whereas outside Great Britain is licensed by the Malta Gaming Authority.
Registration process
We show you the required steps to become a member of the casino in less than 3 minutes:’
- Press our promotional button and click Play Here
- Enter your email address, full name and date of birth
- Complete your address, including the postal code and phone number
- Click Create Account
Be aware
During the registration process, you must tick a box in order to receive Captain Cooks Casino bonus codes and updates about them.
Verification policy
This procedure is necessary as the casino asks for specific documents to facilitate age and identify verification. Before completing the KYC, you won’t be able to deposit, withdraw and play games. Hence, your account will hold a provisional status until getting approved.
These are the recommended files:
- Driving licence or passport
- Front and back of a debit card used to deposit
- Bank statement
- Proof of income, such as dividend statements, payslips, pension statements, or tax returns
Important
The casino may also require the documents to be certified by a registered notary in some cases.
User experience
We tested the offers using different devices and Internet connections to discover the platform’s mobile and desktop features.
| Device | Internet | Browser |
|---|---|---|
| Lenovo E590 | Wi-Fi | Internet Explorer |
| iPad Air | 3G | Mozilla Firefox |
| iPhone XR | 4G | Safari |
| Samsung Galaxy A51 | Wi-Fi | Google Chrome |
Desktop
Upon registration, UK players will land on a friendly and straightforward interface. However, the design is quite outdated. Although a search bar is missing, you can still navigate through the available games as they are displayed in separate categories.
By clicking on any of them, you’ll see all the available titles. To display the full section, you can use the scrolling bar. As for the loading speed, it is quite slow, though no significant delay was experienced while navigating the site.
Mobile
For this Captain Cooks Casino review, we discovered that UK players who prefer mobile gaming may navigate the casino on a portable device. Here, the loading speed is faster compared with the desktop version. According to GTmetrix, each page loads in approximately 1.5 seconds. All the desktop features and bonuses are also available on mobile.
The platform is easy to navigate, and you have access to the games with a simple scroll. While testing the casino on a tablet, we found no significant differences.
Games
We uncovered various game types in our research, including over 260 slots, table games, and live casino products available for UK players.
Slots
The slots collection is divided into two:
- 5 Reel slots: Age of Conquest, 9 Blazing Diamonds, 5 Reel Drive, Agent Jane Blonde
- 3 Reel slots: Break Da Bank, Foxpot, Wacky Panda
Table Games
Forty-two table games titles are available in this category, consisting of 19 Roulette, 18 Blackjack, and 5 Baccarat games.
Popular table games
| Blackjack | Roulette | Baccarat |
|---|---|---|
| Multi-Hand Classic Blackjack | American Roulette | Baccarat |
| Atlantic City Blackjack | French Roulette | No Commission Baccarat |
| Vegas Strip Blackjack | Multifire Roulette | Real Baccarat with Holly |
Be aware
UK players won’t be able to enter the games before completing the KYC procedure.
Live Blackjack
There are 12 Blackjack games that Brits can play on the site. However, keep in mind that you won’t see all of them when accessing the Live Casino section.
Live Baccarat
With eight game sessions, players can understand the various variants of Baccarat that you can find on the platform.
Live Roulette
UK players can experience 12 different Live Roulette titles. These will open in a separate lobby when you click on a game.
Game providers
Captain Cooks Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | £1000000 |
| Payout Time Industry standard: 2 days | 1-2 days |
| Register time Industry standard: 2 Mins | 2 mins |
| KYC Time Industry standard: 2 days | 1-2 days |
| Slot games Industry standard: 500 | 260 |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games |
|---|---|---|---|---|---|---|---|---|
|
Captain Cooks Casino |
|
£10 | £10 | £1000000 | 1-2 days | 2 mins | 1-2 days | 260 |
Bonus Boss |
|
£3 | £30 | 1 000 000 | 1 day | 2 mins | 2-3 days | 30 |
PokerStars Casino |
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 |
888 Casino |
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 |
Jammy Monkey Casino |
|
£5 | £10 | £1000000 | 1 day | 3 mins | 1 day | 30 |
TradaCasino |
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 |
Pink Casino |
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 |
Mega Casino |
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 |
Captain Cooks Casino Review - Payment Methods
The generated winnings will appear in the British player’s accounts in the currency of their casino account.
Suppose you wish to update or add additional payment details. In that case, you can do this only within the casino or by contacting customer support.
Withdrawals
- The minimum cashout amount for all methods is £10
- Remember that withdrawals will only be processed during business days – Monday to Friday
- The casino may require additional verification checks to approve a withdrawal
- Each withdrawal method might have a maximum cashout limit per day or transaction
Be aware
- When withdrawing via bank transfer, a fee might be deducted. If that’s the case, the casino will inform you.
- UK players will need to have their account verified before attempting to make a withdrawal.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£10 | No limits | N/A | N/A | N/A |
|
£10 | No limits | £10 | No limits | 1-2 working days |
|
£10 | No limits | N/A | N/A | N/A |
|
£10 | No limits | £10 | £33000 | 3-5 working days |
| £10 | No limits | £10 | £33000 | 3-5 working days | |
|
£10 | No limits | £10 | No limits | 1-2 working days |
|
£10 | No limits | N/A | N/A | N/A |
|
£10 | No limits | £10 | No limits | 1-2 working days |
|
£10 | No limits | £10 | No limits | 1-2 working days |
|
£10 | No limits | N/A | N/A | N/A |
|
£10 | No limits | N/A | N/A | N/A |
|
£10 | No limits | £10 | No limits | 1-2 working days |
|
£10 | No limits | £10 | £140000 | 3-5 working days |
|
£10 | No limits | £330 | No limits | 1-7 working days |
VIP
As it is part of the Casino Rewards group, this platform offers a VIP programme. To become a member, you must play games and collect points. There are several levels that can be upgraded:
- Green
- Bronze
- Silver
- Gold
- Platinum
- Diamond
Tips
Your status level is refreshed every month.
When you gather 50 VIP points, you earn 1 status point. The number of Status Points will determine your status level in the Casino Rewards loyalty programme.
Related casinos
Support
- Phone:
- No phone available
- Email:
- [email protected]
- Live chat:
- Yes, 24/7
The customer support team is at your disposal via email and live chat, which is available 24/7.
When having issues with the Captain Cooks Casino bonus codes, you can address your query at any time. A live chat agent will assist you in a matter of seconds. Just click the Help icon on the screen and choose the Live Chat option.
As for queries sent via email, you should receive a response within 48 hours. There are also native speakers of French and German to ensure that all players get proper help.
Responsible gambling
British players can use various tools for making responsible gambling decisions at the casino. Here are some of them:
- Session reminder
This feature is implemented within the casino and informs you how long you have been playing. You can select reminders to be displayed in increments, up to a maximum of three hours.
- Deposit limits
You can set daily, weekly, and monthly deposit limits on your account. If you want to apply for this, get in contact with the support team.
- Take a break
If you want to prevent any gambling activities for a short period, you have the option of taking take a break for 24 hours or 48 hours. You can choose a period of up to 6 weeks.
There is also a quick self-assessment test for when you think you might face a gambling problem, along with helpful advice and links to responsible gambling organisations.
Self-exclusion
We recommend this tool if you consider that a long-term restriction may be the proper action. This should be applied if you feel like gambling is affecting your daily life.
You can set it for up to five years. When excluding yourself, you’ll also be restricted from gambling on any other sites owned by the same network.
Captain Cooks Casino Review - Pros and Cons
- 24/7 live chat support
- Multiple responsible tools
- Many live casino games
- Fast mobile speed
- Loyalty programme
- Only 260 slots
- Outdated interface
- No search button
- High wagering requirements
How we review
| Reviewer | Adela Mariuta |
| Reviewer | Adina Minculescu |
| Casinoalpha rating | 4 / 5 |
| Test duration | 9 Hours |
| Review Duration | 41 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Apr 2022 |
|---|---|
| Updated Date | Jul 2023 |
Captain Cooks Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!