SpinHill Casino Review & Latest Bonuses for 2023
Our experts analyzed this website’s features and what Spin Hill casino offers are available to UK players. Use the SpinHill casino review to make informed decisions.
Min. deposit | £10 |
Min. Withdrawal | £10 |
Max. cashout | £1000000 |
Payout time | 3 days |
Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Jackpots, Scratch cards, Bingo, Blackjack, Slingo, Progressive, Online lottery, Live Roulette, Live Blackjack |
Slot games | 175 |
Live dealer games | 33 |
Licenses | UK Gambling Commission, Alderney Gambling Control |
Bonus | 1000% up to £2000 |
Vip program | No |
- Live Blackjack
- Online lottery
- Live Roulette
- Slingo
- Progressive
- Bingo
- Blackjack
- Jackpots
- Scratch cards
- Table games
- Slots
- Baccarat
- Live Casino
- Roulette
SpinHill Casino Review Table of Contents
Disclaimer
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Casino Overview
- Company name:
- Jumpman Gaming Limited
- Registration number:
- 39175
- Website:
- spinhill.com
- Online since:
- 2010
- Address:
- La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ
- UK Gambling Commission:
- 039175-R-319452-022
- Alderney Gambling Control:
- N/A
While writing this SpinHill casino review, we found that Jumpman Gaming Limited operates this gambling platform. This company started in 2009 and has been developing ever since by providing back-to-back services.
As of this review, they have 181 online gambling platforms under their belt and have around 20 employees.
Registration process
Certain SpinHill casino offers are locked behind registration, so here is our expert’s breakdown of the whole process.
To begin, UK players have to provide the following to complete the registration:
- Full name
- Email address
- Optional phone number
- Date of Birth
- Postcode to locate a street address
Know your customer procedure
One thing about this betting site is that the registration does not have an immediate player verification. This will have to be eventually completed when making the first withdrawal of generated funds through SpinHill casino promotions.
It’s optional, but UK players can do so beforehand from my account section.
To complete this procedure, UK players should have ready the following documents:
- Proof of ID – passport, driver’s license
- Proof of address – bank statement or utility bill
It may be that the operator requests further documents to verify the payment methods, either of their own accord or when withdrawing significant amounts gained by way of SpinHill casino offers:
- Proof of card payment – Photo of payment cards with middle eight digits covered
- Validation of mobile payment – mobile statement
- PayPal personal information – screenshot of PayPal personal information page
- Apple Pay billing address – apple pay billing address screenshot
- PayPal – screenshot of bank accounts, photo of cards
- Apple Pay – photo of cards, a screenshot of Apple Pay linked cards
User experience
Besides analysing SpinHill casino promotions, our experts made it a priority also to test the site’s performance and make conclusions on its user-friendliness aspect.
Also, we are aware that many UK players prefer to play on mobile devices rather than desktops, so here is a summary of what instruments we used for testing while writing this SpinHill casino review:
Device | Internet | Browser |
---|---|---|
Lenovo ThinkPad E15 |
WIFI, 4G | Google Chrome, Opera |
Samsung Galaxy Z Flip |
WIFI, 4G | Google Chrome, Mozilla Firefox |
iPad Pro 12.9 | WIFI, 4G | Safari |
Desktop
The website’s theme is very British, with blue and red prevalent. This does not lend well to the website’s looks, as the blue gives off an old vibe as if the platform was conceived some 20 years ago.
Also, the blue is very bright and can quickly become tiring, and it also applies itself to pictures that are associated with SpinHill casino offers.
Other than that, the performance is not very good, and loading, while not fast, could frustrate some UK players. Still, it is not detrimental to using the website’s features, such as the wagering bonuses.
The interface itself is straightforward to navigate. Besides the mentioned lack of transparency regarding wagering SpinHill casino promotions, the T&C is easy to understand and read through.
Mobile
The jump from a desktop interface to a mobile one is very well handled.
The performance is better, but this may be from a more restricted area of operations, and the need to load more things at once on a bigger screen usually clutters loading.
For phones, then, this is not the case, as even announcements for bonuses are more refrained in their imagery.
Also, while on the mobile subject, new icons appear: a wallet shortcut, a trophy to quickly keep a tab of achievements, and two shortcuts to Starburst and Fluffy Favourites slot games are at the footer.
Games
When it comes to the game’s selection, for the current SpinHill casino review we discovered it does not have a lot of options for its UK players. Below is our expert’s breakdown.
Slots
UK players have just over 170 slots for this game category to choose from. Compared with the industry standard of 500 slots, this selection is meagre.
Some examples are:
- Video slots: Amazing Link Fates, 9 Pots Of Gold, Solar Temple, Primate King
- Jackpots: Fluffy Mega Jackpot, Enchanted Prince, Kiss Me Clover, Shaman’s Dream
Table games
This platform has a total of 27 table games for UK players to choose from, such as:
- Roulette: American Roulette, Auto Roulette
- Blackjack: Classic Blackjack, One Blackjack, Vegas Strip Blackjack
- Baccarat: Classic Baccarat
Live Roulette
UK players will find here 10 options with the following betting limits:
Game | Minimum bet | Maximum bet |
---|---|---|
Mega Roulette | £0.1 | £25 |
Hindi Roulette On Air | £0.25 | £200 |
Speed Roulette | £0.5 | £200 |
Airwave Roulette | £1 | £200 |
Live Blackjack
With 21 titles present here, Brits will see these betting limits:
Game | Minimum bet | Maximum bet |
---|---|---|
One Blackjack | £1 | £25 |
Blackjack 11 | £10 | £100 |
Blackjack 16 | £50 | £150 |
Blackjack Berlin | £100 | £200 |
Live Baccarat
The only live baccarat games can be found in the Pragmatic Play lobby. Just two are available and their limits are both £1-£10000.
Game providers
SpinHill Casino vs. Market Standards
Min. deposit Industry standard: GBP 10 | £10 |
---|---|
Min. withdrawal Industry standard: GBP 10 | £10 |
Max. cashout Industry standard: GBP 100,000 | £1000000 |
Payout Time Industry standard: 2 days | 3 days |
Register time Industry standard: 2 Mins | 2 mins |
KYC Time Industry standard: 2 days | 3 days |
Slot games Industry standard: 500 | 175 |
Bonus Industry standard: 100% up to GBP 200 | 1000% up to £2000 |
SpinHill Casino Review - Payment Methods
Our expert’s analysed depositing and withdrawing methods for SpinHill casino promotions. So here are their discoveries.
The minimum deposit for this gambling website is £10, except for deposits with PaySafe Card and Pay by Mobile, which has a minimum of £5.
Important
Depositing with Pay by Mobile, fixed sums of £5, £10 and £20 will incur a transactional fee of £2.50.
Be aware
Withdrawals have a drawback: the same transactional fee mentioned above of £2.50. There are no exceptions to any withdrawals method for this rule, and it always applies.
All withdrawals will be paid to any of the cards registered in the gambler’s account. In this case, if a card was removed, it is best to contact the customer support team.
Recommendation
We suggest completing the KYC procedure before making the first withdrawal. Commencing the first payout without having done the KYC procedure will trigger it, thus putting the cashout amount in a pending status.
Any amount will return to the balance within 48 hours if the documents are rejected.
Loyalty
This loyalty program presents its users with achievements that cover almost any action. For example, even depositing for certain SpinHill casino offers counts as an achievement and doing, so multiple times essentially progresses an achievement.
In this case, an achievement is equal to a trophy. With each trophy earned, players progress through a level up system that scales with every five unlocked trophies.
Some trophies can be acquired by:
- Playing three different slot games in one day, or 15 in one week.
- Playing three different slots but with over £10 wagered on them.
- Wagering £500 on Fluffy Favourites, or £500 on Shaman’s Dream.
- Playing Fluffy Favourites at the same time as someone else.
- Playing on your birthday.
- Playing on valentine’s day.
- Using a code to get into SpinHill casino promotions.
What you get
Levels | Bonus spins |
---|---|
1-5 | 5 or more spins |
5-19 | 10 or more spins |
11-15 | 15 or more spins |
16 and over | 20 or more spins |
Important
Using the bonus spins will not advance the level up to progress.
Concerning the extra spins, any earnings will be credited to the player’s account as bonus funds and so are subjected to the rollover of 65.
Also, the bonus earnings are subject to a maximum cash-out amount of £8 per 10 spins.
Related casinos
Support
- Phone:
- Not Available
- Email:
- [email protected]
- Live chat:
- Not Available
We think it’s essential for a casino to have a well-rounded support centre for its punters, as things can, at some point, be challenging to understand in this industry.
In this regard, our analysis found that the website has only an email approach, and this one is mainly used to send verification documents.
Still, the FAQ section is helpful enough should players have concerns about SpinHill casino promotions. It covers everything from account management, deposits, bonuses, withdrawals, and limits.
It’s also concisely written, as an FAQ page should be. But, if things are still a bit cloudy, links to more expanded information are listed in every question slide.
Complaints
In case UK players feel as if they have been wronged or that the casino might have not kept up their end of the bargain, it is possible to file a complaint on the online betting platform’s website.
Research for our review brought to light how this casino handles complaints.
Should it come to this, punters have to go through two stages that accompany every case. The second stage takes place only when the player considers that the conclusion is unsatisfactory and requests an escalation.
Stage 1
If any issue occurs and UK players want to file a complaint, the best time to do so is within three months after the occurrence of said problem. It first has to be done by contacting the customer care at [email protected]
Once it has been submitted, UK players should receive a notification with an acknowledged receipt in a maximum of 48 hours. Also, the customer care team usually request more information on the matter.
After the complaint will be essentially transformed into a case and an investigation will begin.
Taking that into account, this investigation can take upwards of two weeks until a conclusion has been reached, which will then be communicated to the player.
Stage 2
This stage will not be handled by the casino anymore or Jumpman Gaming Ltd., and will further be escalated to eCOGRA, which is an alternative dispute resolution option. eCOGRA acts as an impartial adjudicator on complaints matters.
In this case, eCOGRA will come forth in this situation when:
- After the case has first been through Jumpman Gaming’s internal complaints department
- The case has reached a state of deadlock, which means that its in a waiting state
- Or when the player considers that the conclusion is not satisfactory
Important
Any conclusion reached by eCOGRA will be final and shall be respected by the casino, Jumpman Gaming, as well as the player.
Non-UK players can take lodge the complaint escalation with the Alderney Gambling Control Commission and the following process will take place:
- Acknowledge the filed complaint.
- An independent investigation will soon begin.
- The player, as well as Jumpman Gaming, will be informed of the decision that this Control Commission takes.
Responsible gambling
For this review we found that the gambling website provides the following tools for UK players:
- Deposit limits – a tool that allows a player to limit its deposit for SpinHill casino offers on a daily, weekly, Tor monthly basis
- Take a break – UK players can contact the email team or program themselves for a block period of up to 24 hours to six weeks, and actions like playing SpinHill casino promotions are restricted
- Self-exclusion – a more enhanced take a break, with a minimum block of six months and a maximum of five years.
- Reality check – a feature that will show a pop-up with the time spent playing SpinHill casino offers
- Account closure – players can indefinitely close their account by contacting the email team. They can also reopen in the same way.
Additional features
Besides responsible gambling tools, our experts also rooted out the fact that this casino also employs the help of gambling problem associations and lists links to their homepages. These are Gamcare, Gamblers Anonymous and Gambling Therapy.
For effectively blocking any casino website while using a computer, links are shared for specific software that doubles up as parental control features. Still, gamblers can use them for themselves, such as NetNanny and Cybersitter.
However, the best way to block access to this platform and every other betting site in the UK is via GAMSTOP, which does precisely that.
SpinHill Casino Review - Pros and Cons
- Achievement-based loyalty system.
- No maximum withdrawals limit per month.
- Great mobile optimisation.
- Games are provided by well-known developers such as Microgaming, Yggdrasil and others.
- Low selection of slot games, around 170.
- Unclear info regarding bonus funds distribution when wagering SpinHill casino promotions.
- High wagering requirements of 65 times for SpinHill casino offers.
How we review
Reviewer | Adina Minculescu |
Reviewer | Tudor Turiceanu |
Casinoalpha rating | 3.7 / 5 |
Test duration | 8 Hours |
Review Duration | 64 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Jun 2022 |
---|---|
Updated Date | Oct 2023 |
SpinHill Casino Player Reviews
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