Ice36 Casino UK Review & Promo Codes (2023)
ICE36 is a place for all United Kingdom players, and we have gathered crucial information in order to provide you with a comprehensive ICE36 casino review.
Min. deposit | £10 |
Min. Withdrawal | £20 |
Max. cashout | £1000000 |
Payout time | 1 day |
Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Bingo, Blackjack, Craps, Slingo, Progressive, Sic Bo |
Slot games | 2500 |
Live dealer games | 90 |
Licenses | UK Gambling Commission |
Bonus | 200% up to £100 |
Vip program | No |
- Sic Bo
- Slingo
- Progressive
- Blackjack
- Craps
- Scratch cards
- Bingo
- Video Poker
- Jackpots
- Table games
- Slots
- Baccarat
- Live Casino
- Roulette
Ice36 Casino Review Table of Contents
Disclaimer
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Casino Overview
- Company name:
- Skill on Net Ltd
- Registration number:
- C50024
- Website:
- ice36.co.uk
- Online since:
- 2019
- Address:
- Level 5, Quantum House, 75 Abate Rigord Street, Ta’Xbiex 1120 Malta
- UK Gambling Commission:
- 039326-R-319358-049
For our ICE36 casino review, we learned that it was developed by Skill on Net Ltd and made public in 2019.
The company has been operating under the Gambling Commission of Great Britain since March 2015. The account number being 39326, it can provide diverse online casino platforms along with multiple partners.
Registration process
Once you reach the United Kingdom ICE36, press the Join Now button placed on top of the page and before pressing the sign-up button, a pop up will show up to enter your information.
Tips
Besides the sign-up button, you can also press the Play Now big red button to register.
The registration process will not last longer than a couple of minutes, so you can receive ICE36 casino bonuses and play along.
- Firstly, you need to enter your name, gender, date of birth and email and choose the country.
- Secondly, enter details about your address like the number, street name, postal code, and phone number.
- Lastly, you will receive a one-time passcode that completes your registration on ICE36.
Recommendation
As part of the sign-up process, it will stand out that you will need to select the type of occupation: employed, self-employed, student, etc. This question is not often required on many other platforms.
Verification checks
When you are ready to verify your account, access the upload documents section from your profile and submit the following:
- Valid ID – Passport, National ID Card, Driving License;
- Proof of payment – with the middle 8 digits hidden;
- Proof of address – not older than 6 months.
Tips
- If you have all needed documents ready and uploaded, contact live chat, and they will be able to make the process quicker.
- To make proof of address, you may also be required to send a recent copy of the utility bill, bank statement, signed deposit confirmation form, card statement that show transactions between you and the casino, or utility bill. All these documents must be sent with all information visible.
The verification process can take from 12 hours up to 48 hours, a time in which the ICE36 team will consider if the documents are accurate and valid. At times, the platform may request to verify your account one more time to keep it safe and secure.
After registering, make sure to check your email inbox, as you will receive a link from ICE36. This link aims to make it easier for you to have your account verified within the platform.
When reaching the end of the sign-up process, click the link from the message, and it will redirect you to the platform, letting you know that the account is now verified.
Important
Documents will be considered valid only if submitted to the upload documents section found in my account or personal area.
Recommendation
To avoid having your profile suspended, make sure to send the KYC documents in JPEG, PNG, GIF, BMP, PDF formats, with a size not exceeding 10 MB.
ICE36 user experience
For the ICE36 casino review perspective, we navigated the platform using different devices, browsers, and connections to learn what type of user experience you will have.
Therefore, we have added details about how ICE36 casino bonuses are and how the platform looks and works from desktop and mobile.
Device | Internet | Browser |
---|---|---|
Lenovo ThinkPad E15 | WIFI | Mozilla Firefox |
iPhone 12 Pro Max | 4G | Safari |
Samsung Galaxy Tab S6 | 3G | Google Chrome |
Desktop
ICE36 casino offers an interface theme dominated by blue and white colours with some orange elements, such as the deposit button or the menu when logged out.
The colours are mainly easy for the eye. Still, we need to mention that it is uncomfortable to read about the ICE36 casino bonuses terms and conditions.
On desktop, access the casino only through a browser, mainly being straightforward when searching for essential sections such as Responsible gaming, your account, or categories of games.
Different types of games can be found on the white top banner, and in the left part, there is also the search bar that hides the providers.
The ICE36 casino offers look different while not logged in. Another difference worth mentioning is that while logged out, you cannot visualise the game providers.
In order to help the new players gamble safely, there are three types of accounts:
- Practice mode;
- Bonus account;
- Real Money.
You can play the games available but not play with real or withdrawable money by being in Practice mode. Before making your first deposit, the account will automatically be in Practice mode.
Tips
You can make quick deposits while in-game, but only when playing from a desktop.
Mobile
ICE36 is also available on mobile, but only from a browser when it comes to iOS and the Google Play app for Android phones.
The mobile platform is not significantly different from the desktop one. Notice that the menu and the game categories are adapted to your mobile phone interface.
When you click on a game on a mobile browser, the platform will first show a window with the game’s bet limit and developer, among other details. To see this on desktop, press the white information icon of your game.
Also, there seem to be no differences between games or ICE36 casino bonuses, as they are suitable for mobile interfaces.
Be aware
On a mobile browser, you will not be able to access all your account’s areas from time to time, but only personal information and deposit limits placed at the bottom of the site. When this happens, refresh the page and try again or contact customer support if the problem persists.
Android
Android users can receive ICE36 casino offers by also downloading the mobile app developed by the company Skill On Net Ltd. With over ten players that have also installed it, it was last updated on 23rd April 2021.
To download it, go to Google Play, search ICE36, and it should be the first option available, if you have the 8.0 and up Android version.
No matter the device you are using, contact chat support from the left upper corner, access the support section, and the chat icon will appear on the screen.
Tips
There will be more sections shown at the bottom when you are not logged into your profile.
Games
This ICE36 casino review includes the gaming experience as well. We have gathered details about game categories. Use this guide to help you choose the most suitable games for you!
Game type | Title | Game Provider | Minimum bet | Maximum bet |
---|---|---|---|---|
Slots | Fluffy Favourites | Eyecon | 0.01 | 50 |
Table Games | French Roulette Pro | GVG | 1 | 1500 |
Live Roulette | Live Roulette A | Pragmatic | 0.10 | 5000 |
Live Baccarat | Baccarat A by Evolution | Evolution Live | 1 | 10000 |
Live Blackjack | Live Blackjack A | Pragmatic | 10 | 2500 |
Important
ITech Labs have tested the games available on this casino. They have certified that the games’ numbers are unpredictable, creating a fair gaming experience.
Slots
There are over 2500 Slots games to select from, developed by different providers such as Eyecon, StakeLogic, Play N Go, and many others.
ICE36’s most popular titles are Moon Princess, Divine Fortune Megaways, 1429 Uncharted Seas, and Steam Tower.
Table Games
Some of the 5+ available titles in the Table games category are Blackjack Turbo, American Roulette Pro, and Multifire Roulette.
Live Roulette
ICE36 casino provides Live Roulette games such as Deutsches, French, American, European, Grand Casino Roulette, and many others in over 20 titles.
Live Baccarat
With over ten games, this category comes with titles such as Baccarat B and Baccarat Squeeze.
Live Blackjack
In the 35+ titles, Blackjack Silver 7, Blackjack Party and Blackjack Azure F are included.
Tips
- If you lose connection during a session, enter the game again within and not more than 14 days to complete it to prevent the bet’s money from being forfeited.
- Log in, press the search button, and push the providers’ button in the right part.
- When the support chat box is open, you can still talk with the agents while playing a game.
Be aware
- When your account is in Practice mode, you are not playing with real money. Therefore, no amount you receive from playing will get taken into consideration.
- In case of platform system issues and the casino is not solving the problem within 30 days, all bets made in a player’s session will return to account. It is also advisable to contact customer support when an issue arrives.
Game providers
Ice36 Casino vs. Market Standards
Min. deposit Industry standard: GBP 10 | £10 |
---|---|
Min. withdrawal Industry standard: GBP 10 | £20 |
Max. cashout Industry standard: GBP 100,000 | £1000000 |
Payout Time Industry standard: 2 days | 1 day |
Register time Industry standard: 2 Mins | 2 mins |
KYC Time Industry standard: 2 days | 1-2 days |
Slot games Industry standard: 500 | 2500 |
Bonus Industry standard: 100% up to GBP 200 | 200% up to £100 |
Ice36 Casino Review - Payment Methods
To see the payment methods available to you for any ICE36 casino bonuses, go to Cashier on the left upper corner menu, where you can deposit and withdraw. Or click the orange deposit button next to your username.
The registration process automatically sets the currency to GBP, and the available payment options are Visa, MasterCard, PayPal, and Trustly.
These methods are also available to deposit to receive any ICE36 casino bonuses. However, to use any of these payment methods to withdraw, you first need to place a deposit with the chosen option. An exception makes Wire Transfer.
ICE36 casino has no surcharge when using cards and online wallets, but there is a £10 charge for Wire Transfer. To deposit, you are allowed not less than £10 and to withdraw, not less than £20.
When it comes to Wire Transfer, we noticed that you could not transfer less than £50.
Withdrawal requests will be processed within 24 hours.
No withdrawal is allowed if you haven’t placed any deposit or have active ICE36 casino bonuses. If you have any bonuses on your account before the first deposit, you only have 30 days to place funds to keep the bonus.
Tips
- To make the withdrawal process faster, submit the verification documents right after creating an account.
- By default, when your account is created, the currency will be in Pounds. There is a possibility to change it when you place the first deposit in another currency available.
- For Wire Transfer, when you withdraw more than £500, no surcharge will apply.
Be aware
- When withdrawing £5000 or more, the request might take longer to be processed as these funds need to be verified beforehand.
- All payment methods used need to be in the name of the account holder. If this is not respected, the casino will not allow other transactions from the method with another name. The deposits placed will be returned, and a 20% administration fee will be applied.
VIP
We have included in our ICE36 casino review the VIP programme and some of the most helpful details about it.
Points type | Bronze | Silver | Gold | Platinum | Diamond | Red Diamond |
---|---|---|---|---|---|---|
Monthly VIP Points | 0 – 400 | 401 – 1000 | 1001 – 2000 | 20001 – 20000 | 20001 – 80000 | 80001+ |
100 VIP Points Give you | 0.50 | 1.00 | 1.50 | 2.00 | 2.50 | 4.00 |
Level up bonus | N/A | N/A | 20.00 | 50.00 | 200.00 | 500.00 |
There are six levels available, from Bronze to Red Diamond, and each will provide new and different ICE36 casino bonuses.
Important
You can become a VIP member only by invitation sent to you by the casino, usually through email.
In the VIP programme, all members will receive assistance from an account manager attributed to their account.
ICE36 casino offers a Fast-Track Withdrawal System through which your account manager will facilitate the possibility of having a faster rate or higher withdrawals.
Tips
With every wager you make, there will be VIP points added to your account.
As part of the programme, ICE36 casino offers level-maintained bonuses, special monthly bonuses, and a promotions calendar to higher deposit limits, faster payouts, VIP manager, and birthday bonuses.
Be aware
As a member, your activity will go through evaluation each month, and in case the activity of your account has decreased, the membership can be dropped.
Recommendation
There are chances to receive different devices like tablets, phones and laptops or trips to various destinations such as Paris or Dubai through membership. In comparison with other platforms, it is not often met for VIP members to receive these types of gifts.
Related casinos
Support
- Phone:
- No phone available
- Email:
- [email protected]
- Live chat:
- 06:00-00:00 GMT
We tested the customer support available since morning and until midnight through live chat and email to add to what the casino offers.
The response frame can become extensive, but once you talk with an agent, they will provide accurate answers to any of your queries.
For faster responses, access the FAQ section placed by the left menu under the Help section. You can find information about common matters such as ICE36 casino bonuses, deposit and withdrawal, details regarding the technical side, and the security of your account.
For our ICE36 casino review, we learned that the casino is to be contacted by email address as well, and the response time can be longer than expected.
Be aware
ICE36 casino offers live customer service available from 06:00 to 00:00 GMT, while the FAQ section can be accessed only when logged out and you can only talk with live chat when logged in.
Recommendation
To provide a better experience perspective, we have asked multiple agents various questions. We need to advise you that the response can sometimes arrive in half an hour and other times in a few hours. The estimated time written on the chat window is not exact.
Responsible gambling
In order to maintain a safe gambling environment, the ICE36 casino review provides details about the several tools offered by the company. Also, some of these tools will prevent any emails about ICE36 casino bonuses from being sent to you. These tools are as follows:
- Deposit limit – daily, weekly, and monthly limits on how much to deposit;
- Player limitation – cannot place deposits or bets in a period from 24 hours to 6 weeks;
- Time alert – set to be notified of the time spent every 15 to 90 minutes;
- Self-exclusion – this period is not less than 6 months and not more than 5 years;
- Account closure – choose to close your account permanently;
- Access to game history – check the games you have played;
- Financial activity monitor – verify all the transactions made;
- Useful links – links for specialised organisations in gambling;
- Useful tools – tools to prevent impulsive or underage gaming;
- Self-assessment test – take a test to verify if gaming is affecting your daily life.
Any limit you set will take effect from the moment you confirm it. To decrease it, it will take effect right away and increase it after 24 hours.
Self-exclusion is set for only 180 days. If you want to increase this period, contact customer support.
Tips
- Find deposit limits, player limitations, and time alerts in the personal area and responsible gaming section. Self-exclusion is placed under the player limitation section. After the periods suggested for restriction, the last option is to self-exclude.
- Access game history from the personal area in the play history section. The financial activity monitor is in the personal area under the Safe Mate section. The self-assessment test, along with the useful links and tools, is placed in the Responsible Gaming section.
Recommendation
Suppose you start to notice that gambling alters your health, behaviour, state of mind or that it disrupts your daily life. In that case, we recommend contacting customer support via live chat or email and ask for a permanent self-exclusion. As well, under the Responsible Gaming section, you will find guidance towards help organisations.
Ice36 Casino Review - Pros and Cons
- ICE36 casino offers a fast withdrawal process;
- Over 2600 games;
- Various game providers;
- Several Responsible Gaming tools;
- Android app developed by Skill On Net Ltd;
- VIP programme;
- No limits for withdrawal;
- A proper number of bonuses.
- Slow verification process;
- No phone number to contact support;
- Extensive response rate on email and live chat;
- The live chat is not available 24/7;
- Some pages are accessible only when logged out.
How we review
Reviewer | Otilia Pavel |
Casinoalpha rating | 4.5 / 5 |
Test duration | 6 Hours |
Review Duration | 47 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
---|---|
Updated Date | Oct 2023 |
Ice36 Casino Player Reviews
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