32Red Casino Review & Trending Bonus Codes for 2023
Within our 32Red casino review, we want to guide you through all the significant details of the UK casino.
From how to create an account to responsible gambling tools and how to claim different 32Red promotions, walk with us through this review to learn them!
Min. deposit | £10 |
Min. Withdrawal | £10 |
Max. cashout | £1000000 |
Payout time | 1 day |
Game types | Baccarat, Bingo, Blackjack, Craps, Jackpots, Keno, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Sports betting, Table games, Video Poker |
Slot games | 870 |
Live dealer games | 60 |
Licenses | Gibraltar Regulatory Authority, Irish Betting License, UK Gambling Commission |
Bonus | 150% up to £150 |
Vip program | No |
- Scratch cards
- Sic Bo
- Progressive
- Roulette
- Bingo
- Poker
- Live Blackjack
- Table games
- Keno
- Live Baccarat
- Jackpots
- Craps
- Blackjack
- Slingo
- Live Casino
- Slots
- Live Roulette
- Video Poker
- Baccarat
32Red Casino Review Table of Contents
Disclaimer
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.
Overview
- Company name:
- 32Red Limited
- Registration number:
- 83626
- Website:
- 32red.com
- Stock indicator:
- TTRL
- Online since:
- 2002
- Address:
- Sovereign Place, 117 Main Street, Gibraltar
- Gibraltar Regulatory Authority:
- 019/045
- UK Gambling Commission:
- 039430-R-319293-012
- Irish Betting License:
- 1011431
For our 32Red casino review, we have learned that the casino was founded in 2002, currently having over 100 employees and 500+ casino games.
Additionally, it is part of Kindred Group Plc, a Swedish company based in Malta, founded in 1997 with a current revenue of £751,4M.
Registration process
Once you reach the platform via browser or 32Red app, notice the right top button for creating an account. Click it and go through the following steps:
- Write down your full name, email address and phone number.
- Select the country and type the postal code, and the site will search for your address.
- Choose a username, password, currency, and gender.
After 12 consecutive months of inactivity, the casino will try to reach you. If the account remains inactive for another 30 days prior to casino’s notification, your balance will be charged with a fee.
An Inactive Account fee will be applied each month to your account. The fee values 5% of your balance or £5, whichever is higher.
After you have created your account, notice the pop-up requesting you to verify the profile. This will be necessary for when you would want to receive any 32Red bonus codes or access the titles.
Recommendation
To understand the casino experience, we have created an account ourselves, and we can advise you that the registration process has a timeframe of about two minutes.
Verification checks
If you intend to start playing, you need to have a fully verified account. This requires a verification process for which you will have to upload documents copies as follows:
- Official ID;
- Passport;
- Driving license;
- Bank statement;
- Utility Bill;
- Official letter.
The proof of address must be issued in the last three months. To upload documents, head over to My Account and press on Verification Status.
32Red User Experience
We aim to bring you a comprehensive casino perspective. Therefore, regarding our 32Red casino review, we have navigated the platform using various devices, internet connections and browsers.
Device | Internet | Browser |
---|---|---|
Apple MacBook Air | WIFI | Safari |
Huawei Mate XS | 4G | Google Chrome |
Samsung Galaxy Tab S6 | 3G | Mozilla Firefox |
Desktop
The platform shows multiple elements from the main page, an aspect that can make the pages indistinct.
Find the game categories inside the black upper banner, while sections such as 32Red promotions or Responsible Gaming are displayed by the red banner.
Tips
Next to game categories, click the search bar to find the games you might want to access.
If you intend to find information about your data, how to reach customer support or what the general terms are, scroll down until you reach the website’s bottom part.
By the green coloured deposit button, click on the arrow to see the current balance on your account. From there, you can also launch the banking section to make transactions.
Be aware
The 32Red promotions bonus policy page can at times be difficult to reach.
Mobile
When it comes to the mobile version, the platform is not well adapted to your device as some buttons are overlapped.
The upside is that the same buttons are inside the designated banner at the bottom side. However, by clicking the notification centre icon, sometimes it will redirect you straight to 32Red bonus page, which can be a downside.
iOS
32Red app, designated for iOS comes chargeless and developed by 32Red for both iPad and iPhone.
Tips
- When going to download the app, make sure that your iPadOS or iOS device is having the software version 9.3 or later.
- The storage available in your device should be 4.6MB for the app to work properly.
Gathered from 340+ users reviews, 32Red app has 1.8 out of 5 stars and the most recent update was made on the 25th of May 2018.
Android
The 32Red app is designed for an Android version of 4.1 or up, requiring 3.2M storage size. Having over 100000 downloads, it received a total of 514 reviews and a rating of 2.4 out of 5 stars.
Additionally, you can receive the same 32Red promotions as you would for the other devices and platforms.
Important
Between the desktop, mobile or 32Red app, there are no differences in 32Red bonus codes offered.
32Red Games
If you would consider knowing more about the game titles available on the platform, 32Red casino review is the place to find out.
We gathered details about each game category that will guide you towards the most suitable choice and improve your session.
Keep in mind that all the game titles are available for both 32Red app and the browser version, no matter the device.
Slots
With over 800 titles to choose from, some of the most played ones are Odin Infinity Reels Megaways, Temple Tumble, Lara Croft Temples And Tombs.
There are also around 50+ Jackpot Games such as Immortal Romance Mega Moolah, Hyper Strike Jackpot, African Legends or Fortunium Gold Mega Moolah.
Table games
There are 40+ table games to select, some worth mentioning are Auto-Roulette, Baccarat, Atlantic City Blackjack Gold and Classic European Roulette.
Live Roulette
There are 15+ games such as Real Roulette with Matthew, Live Roulette Lobby, and European Roulette Gold, when it comes to Live Roulette.
Live Blackjack
Over 10 fair titles from Blackjack Lobby to Vegas Single Deck Blackjack Gold are waiting in lobby for the players to press start.
Live Baccarat
Live Baccarat has over 5 games. A few options are Real Baccarat with Holly, Lightning Baccarat and Live Baccarat Squeeze.
Game providers
32Red Casino vs. Market Standards
Min. deposit Industry standard: GBP 10 | £10 |
---|---|
Min. withdrawal Industry standard: GBP 10 | £10 |
Max. cashout Industry standard: GBP 100,000 | £1000000 |
Payout Time Industry standard: 2 days | 1 day |
Register time Industry standard: 2 Mins | 2 mins |
KYC Time Industry standard: 2 days | 3 days |
Slot games Industry standard: 500 | 870 |
Bonus Industry standard: 100% up to GBP 200 | 150% up to £150 |
32Red Casino Review - Payment Methods
If you intend to claim any 32Red bonus codes or use real funds, you will want to place a deposit, after having a fully verified profile.
Placing a deposit can be made through Visa, Mastercard or Maestro debit card, PayPal, Neteller, Skrill, Paysafecard, Entropay and ecoPayz.
To do so, on the 32Red app and browser version, go to the green button placed on the top side, or go to My Account, under Banking.
To set a deposit limit, under My Account find the Responsible Gambling page and follow the steps.
To choose a different currency than the default GBP, you can do this by directly depositing in the preferred currency. Keep in mind that currency exchange fees may apply.
To make transactions or only view them, the Banking section is your to-go. You may find it in multiple sections, such as the Help Centre, My Account, the arrow next to the deposit button.
Cashout
When you decide to withdraw any gains from 32Red promotions or other type of funds, your request will be approved by the casino within 24 hours.
To withdraw to a payment method, you must have your deposit made through the same one. This action can be done by accessing the Banking section.
The payment methods to withdraw are the same as for deposit. Exceptions are made by Paysafecard and Entropay, available only for deposit.
Be aware
The request to cancel any withdrawals is not a valid option for players from the United Kingdom.
VIP
if you become a Club Rouge member, the casino offers journeys to different locations, or presents received every month.
This membership is available to players that are in the Platinum Loyalty tier. With this membership active, you might receive specific 32Red promotions and a personal support service available 24/7 for you.
As a Club Rouge member, you may earn more Red Rubies than standard players. Additionally, the game contributions are set higher.
Club Rouge members can exchange gems for cash with no wagering requirements.
Be aware
- You need to be invited to become a loyalty member. In case of eligibility, you will receive a notification on your casino account.
- If you are not a Club Rouge member, the loyalty points are attributed to your bonus balance and need to go through the same playthrough conditions before being able to withdraw any amount gained from them.
Loyalty
The loyalty 32Red promotions that the casino is offering is through Red Ruby points. These are also valid through the 32Red app.
Red Rubies are points offered to a player every time a bet is placed using real funds. Once you have accumulated 1000 Rubies, you will receive 10 casino chips to use in-game.
Red Ruby points can expire in 90 days if you do not play any casino game in this period.
To redeem Rubies, press the diamond-shaped button next to the My Account section. Next to profile section, you will see a button with a diamond that should stand for a VIP programme.
Tips
If you are an eligible player, you will receive a bonus on your birthday, by logging in on that day.
Related casinos
Support
- Phone:
- 08081803232
- Email:
- [email protected]
- Live chat:
- Yes, 24/7
When you have any queries about any 32Red bonus codes or just general questions about the casino, there are mainly two places from where to contact them via live chat, email and by phone number.
The first one would be to scroll to the platform’s footer and enter the Support page. Here you will see that the support team is available 24/7, including holidays.
They will have an address to send a letter, but when you prefer the digital means of contacting them, access the orange-coloured button to Launch Help Centre.
Help Centre is the second option, as the button is also placed on the top red banner and can enter directly from there.
This section is the FAQs and can be found on both the 32Red app and the browser version. The section is offering complex answers to various questions you might have.
Still, when you prefer to speak with a representative, from Help Centre, access any subcategory, for example, Responsible Gaming, and under the search bar, notice the black banner and the button ‘More info here’.
There will be a list of FAQs that you need to press and under the text press on Contact us and see the options of Live chat, email or phone.
Tips
The available phone numbers for UK are:
- Freephone – 0808 180 3232
- National rate – 0203 544 6732
- Local Rate Mobile Friendly – 0330 124 3232
For other countries with a National Rate, the number is +442035446732
Recommendation
To provide a better perspective for our 32Red casino review, we contacted customer support through live chat, and we can advise you that the timeframe in queue can go up to 30 minutes. However, the agents provide fair customer service and documented answers.
Responsible gambling
For maintaining a safe gaming environment and prevent impulsive gambling behaviour, we bring in our 32Red casino review the tools available on the platform.
These tools will also prevent emails or messages about any 32Red bonus from being sent to your electronic means.
The section can be accessed from the top red banner or from the platform’s bottom side. The Responsible gambling tools are as follow:
- Self-exclusion – Exclude yourself for 24 hours up to 6 weeks;
- Self-assessment – A test that will bring behaviour awareness;
- Useful links – Links to specialised organisations that can provide help such as GamCare – that is also offering a gambling block on debit cards, organisations that offer guidance on dealing with debts as Citizens Advice and learn how to limit your exposure to gambling adds on social media from Be Gamble Aware;
- Financial activity monitor – View your transactions in the last 30 days;
- Deposit limits – Set daily, weekly or monthly deposit limits;
- Reality check – Receive a pop up after 1 hour up to 3 hours of gameplay;
- Advice regarding this problem – Guidance towards support;
- Minor-restrictive tools – Prevent underage gambling with special software such as NetNanny;
- Game history – View the games you accessed in the last 30 days;
- Take a break – Block your account for 24 hours up to 6 weeks.
To extend the self-exclusion period or permanently close your account, you need to contact the customer support team.
To Take a break, call the casino on 0800 018 3904 or send an email to [email protected] with the period of time for a break and your username.
To view your transactions or game history from the last month, go to My Account, press on Account Details and choose from the two options.
Recommendation
If you begin to observe that gambling is having a negative impact on your daily life or that it negatively affects or alters your state of mind and behaviour, we recommend contacting customer support for a permanent self-exclusion or reach out to specialised organisations.
32Red Casino Review - Pros and Cons
- 24/7 customer support;
- Customer service available via live chat, email, and phone;
- Various Responsible gambling tools;
- High number of games;
- 32Red app for iOS and Android;
- Loyalty programme available for UK players.
- Difficult to reach certain pages and sections;
- No desktop app available;
- Extensive period for verification checks;
- Low number of 32Red promotions.
How we review
Reviewer | Otilia Pavel |
Casinoalpha rating | 4.5 / 5 |
Test duration | 6 Hours |
Review Duration | 49 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
---|---|
Updated Date | Jul 2023 |
32Red Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!