21 Casino Review & Newest Bonus Codes for 2023
Our experts have gotten busy with an online casino that aims to deliver a premium gaming experience for UK players. We have created this 21 Casino review to help you decide if this casino is worth your attention. Treat yourself with this professional read to find out more about the 21 Casino bonuses, games and general experience on the platform.
Min. deposit | £10 |
Min. Withdrawal | £10 |
Max. cashout | £100000 |
Payout time | 2 days |
Game types | Baccarat, Blackjack, Jackpots, Keno, Live Casino, Progressive, Roulette, Scratch cards, Slingo, Slots, Table games, Video Poker |
Slot games | 1000 |
Live dealer games | 30 |
Licenses | Malta Gaming Authority, UK Gambling Commission |
Bonus | 121% up to £100 |
Vip program | No |
- Video Poker
- Slots
- Table games
- Scratch cards
- Slingo
- Progressive
- Roulette
- Live Casino
- Keno
- Jackpots
- Blackjack
- Baccarat
21 Casino Review Table of Contents
21 Casino Sign up No Deposit Money
Disclaimer
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.
Casino Overview
- Company name:
- White Hat Gaming Limited
- Registration number:
- C73232
- Website:
- 21casino.com/
- Online since:
- 2018
- Address:
- 85 St John Street, Valletta, VLT1165, Malta.
- Malta Gaming Authority:
- MGA/B2C/370/2017
- UK Gambling Commission:
- 052894-R-329546-004
Nothing proves a casino better than facts. You should know from the outset that our 21 Casino review is guided by data. We have looked into the company that manages this platform to ensure UK players that their personal information and funds are held safe.
From our experts’ point of view, everything about White Hat Gaming Limited suggests we’re dealing with a legit casino. It holds licenses from the most severe gambling commissions, which means UK players will be favoured with encrypted transactions, GDPR-compliant personal data storage and fair games.
White Hat Gaming operates numerous other online casinos, providing them with a complete white-label solution. Visit the company’s website for more details regarding the brands managed, the services offered and the team behind the project.
Judging by these criteria, we can conclude that a trustworthy company operates the casino.
Registration process
If, after reading our 21 Casino review, you will desire to sign-up, you’ll see that the process is hardly a hassle.
All you have to do is:
- Provide an original username.
- Enter your e-mail address.
- Select a strong password.
- Check the boxes to confirm you are over 18 and to receive promotional materials in your e-mail.
- At this stage, you must enter your full name and date of birth.
- Enter your actual address, city and postal code in the blanks.
- Enter your phone number for the final step, and you’re ready to play.
At the final step, again, you’ll see two promotional boxes. Make sure to tick them if you want to keep up to date with the offers provided by this and other casinos from the same group.
How to handle your account?
To gain access to the 21 Casino bonuses and games, you will need to verify your account. Registering on the casino entails that you agree to have your identity and financial means checked and validated.
Know that any issues with this procedure will lead to the account being closed. To avoid this, make sure you read through this section very attentively.
Account verification is in place as an additional layer of security. When you validate your account, you enter into a binding contract with the casino.
By sending your data, you confirm that you:
- Are at least 18 years old;
- Have supplied accurate personal information;
- Reside in Great Britain, at the provided address;
- Have not self-excluded from any platform operated by White Hat Gaming Limited;
- Have no other accounts on this site;
- Own the money you play with;
- Do not participate in the games to earn money;
- Have read and accepted the Terms and Conditions.
The first step you must take after creating your profile is to go to your e-mail inbox and verify your address by clicking on the appropriate link.
Then, as you return to the casino’s website, go to My Account. There you will find a Verification Procedure button. Click on it. Now it’s time to upload the documents. Have colour scans at the ready and make sure to send them under the correct category.
Without completing this process, you will not be able to fully participate in the games, as the withdrawal function will be locked.
User experience
Upon first accessing the site, you’ll be glad to discover an appealing web design enhanced with dark, elegant nuances and subtle royal elements. The golden touches here and there and the smooth transitions and animations make for a pleasant experience. From an aesthetic point of view, the casino gets five stars from us.
However, from our experience, we know that an online casino is useless if you cannot play just as quickly on mobile as you do on a computer. That’s why, in our 21 Casino review, we not only assess the visual component of the website but also analyze the platform’s behaviour on multiple configurations and browsers.
We have tested using:
Device | Internet | Browser |
---|---|---|
Laptop – Asus ZenBook | WiFi, 4G LTE | Opera, Google Chrome |
Mobile – iPhone X | WiFi, 4G LTE | Safari |
Tablet – iPad Pro | WiFi, 4G LTE | Safari |
Desktop
If you’re going to play on a computer, the website will pose you with no problems. Aside from being pleasant to the eyes, it is intuitive and easy to use, with appropriate buttons that land you on the primary branches of the lobby.
On the right-hand side, at the top, you have quick access to the 21 Casino bonuses and buttons to deposit and manage your account. Here is the actual command centre of the casino account, where you change your password, update your personal details, add payment methods and set up your preferred Responsible Gaming tools.
The site moves swiftly, and the transition between pages is seamless. The Games section is intuitively partitioned, containing your last played games, the different casino game types and the option to select your game by a provider. The latter is of good use to experienced UK players that know the software market well.
Another useful feature we found here was the session timer, which makes it easier to remain in control of your gaming sessions. The good thing is that it is present on both the desktop and mobile versions of the site.
The site features a search bar and helpful links in the footer, making it easier to navigate. There is also a dedicated Desktop app with an even more intuitive look and feel.
Tips
Our performance benchmarks revealed that the desktop app performs a bit better than the website regarding speed and responsiveness. You should install it if you end up registering here.
Mobile
The expectations are high for any online casino in the mobile experience department. Punters prefer the gaming platforms that shine on their handheld devices.
Unfortunately, this casino does not offer dedicated applications for smartphones. Still, the site is rendered perfectly on the mobile browser version. The same ease of use governs the users’ experience.
On mobile, you will get access to the same 21 Casino bonuses and features. You’re able to play any game as you would on a computer. Loaded on a medium or high-end device, you will encounter no problems in your gameplay sessions. Still, we will not warrant a seamless experience on devices older than 2019.
21 Casino Games
It could be that you like video slots for their graphic engagement or that you’re more the Blackjack type, having accumulated vast experience in brick-and-mortar casinos. Either way, this casino has games for all types of players.
Punters get to choose from an extensive list of picks from the most relevant software providers. The casino took very seriously the job of featuring as many software providers as possible, with around 100 brands richly represented with more than a few titles.
Slots
There are separate categories for jackpot slots, as well as the newest and most played games, making it easier to get a pulse of what’s popular at the casino.
You can also locate the games from your favourite providers with great ease, either by using the search bar or the dedicated list towards the upper right of your screen.
Top of the line software providers makes their appearance here. Microgaming features tens of titles, among which Break da Bank Again, Burning Desire and Wild Orient will probably catch your attention.
Play’n Go is also richly represented with many games. We warmly recommend Book of Dead for a classic and adventurous slot machine experience and Wild Frames for players that are glad to partake in a high volatility 7-reel slot.
Live Roulette
Two of the must-have live roulette and blackjack providers are present here, Evolution and Pragmatic Play. Live roulette players have many rooms at their disposal and 6 different titles to choose from.
Game | Volatility | RTP |
---|---|---|
Roulette by Evolution | 4/4 | 97.30% |
Lightning Roulette | 4/4 | 97.30% |
Roulette by Pragmatic Play | N/A | 97.30% |
Live Blackjack
UK players get to choose between two live blackjack titles from the most reputable live casino providers. Upon accessing them, you shall discover many gameplay rooms in each.
Room | Min. Bet | Max. Bet | Provider |
---|---|---|---|
ONE Blackjack | £1 | £5000 | Pragmatic Play |
Blackjack Azure A | £10 | £2500 | Pragmatic Play |
Speed Blackjack H | £25 | £5000 | Evolution |
Blackjack VIP F | £100 | £5000 | Evolution |
On the upside, the operator features other types of games here, like Evolution’s Mega Ball or Gonzo’s Treasure Hunt. Live baccarat and poker players will get busy here as well, with more than enough choices. This leads us to conclude that, although not wildly diverse, the Live Casino section is thorough enough.
Table Games
Here you will find a more diversified catalogue, with games from NetEnt, Relax Gaming, SwitchOn and others.
Game | Volatility | RTP | Provider |
---|---|---|---|
Blackjack Neo | 2/4 | 99.60% | Relax Gaming |
Roulette X2 | N/A | 97.74% | Golden Rock Studios |
Baccarat | N/A | 98.94% | SwitchOn |
American Roulette | 4/4 | 94.74% | NetEnt |
Game providers
21 Casino vs. Market Standards
Min. deposit Industry standard: GBP 10 | £10 |
---|---|
Min. withdrawal Industry standard: GBP 10 | £10 |
Max. cashout Industry standard: GBP 100,000 | £100000 |
Payout Time Industry standard: 2 days | 2 days |
Register time Industry standard: 2 Mins | 2 mins |
KYC Time Industry standard: 2 days | 1-2 days |
Slot games Industry standard: 500 | 1000 |
Bonus Industry standard: 100% up to GBP 200 | 121% up to £100 |
21 Casino Review - Payment Methods
There are multiple payment methods available for UK players. Aside from the virtually exhaustive debit card options, this casino has done its homework when it comes to e-wallet compatibility. It provides its users with all the primary online payment services.
To make a deposit, follow these steps:
- Click on the golden Deposit button at the top-right of the browser window.
- Choose your preferred payment method.
- In the event you are using a debit card, enter your card details.
- If you are opting for an e-wallet, link your account.
- Finally, select your desired sum, and you’re done.
Funds should be delivered instantly. Suppose you desire to claim one of the available 21 Casino bonuses. In that case, you must go to the promotions page, select a relevant deposit offer, and hit the Deposit button there. The process is similar afterwards.
Although most players are aware of this, know that you won’t be able to ask for refunds in any way. Funds are drawn instantly from the available balance when the gameplay activity commences. You cannot cancel out the outcome of your play if it is not the desired one.
This applies to deposits as well. When you fund your account, you agree not to reverse the transaction. Also, depositing without the intention to play, as if your account were a banking facility, is forbidden. Your account may risk being closed if you are found in breach of this rule.
The withdrawal procedure
After you complete the KYC procedure, you’ll be able to withdraw with the same method used for depositing. As we hinted already in the Registration section, cashouts are reserved exclusively to verified UK players.
Withdrawals of funds that have not been used for wagering activities will be met with intense scrutiny by the casino. This means additional background checks and many more documents to send. Keep your casino account for gameplay only and avoid this situation.
The least you may withdraw is £10, and all transactions on this platform will be made in GBP.
All your transactions shall be reviewed for suspicious activity. If you try to gain profits through illicit means, most likely, you won’t get a pat on the back, either from the casino or from law enforcement.
Tips
Suppose you want to withdraw anything lower than £10. In this case you may do it by contacting Customer Support.
Loyalty
The casino has made available a loyalty program for its UK players. Built with customer’s interest at heart, the program may yield you additional 21 Casino bonuses.
The system works something like this:
- You accrue Loyalty Points (LP) for every stake in the games.
- You must earn at least 200 LP to activate the Redeem option.
- Finally, convert your points into 21 Casino bonuses.
First of all, not all games will contribute evenly with Loyalty Points. For every £10 staked, you receive points as per the following table:
Game Type | Loyalty Points |
---|---|
Slots | 2.00 |
Scratchcards | 2.00 |
Video Poker | 1.00 |
Bingo | 1.00 |
Blackjack | 0.50 |
Roulette | 0.25 |
The following rules govern the Loyalty program:
- 200 LP are worth £1 in bonus credits.
- The lower limit for LP redeeming per day is 200 LP or £1.
- The upper limit is 10000 LP, which translates into £50.
- Bonus credits obtained this way carry a 35x wagering requirement. The WR conditions apply.
- Max bet with bonus funds is £5. Betting more bonus funds will render it void.
Be aware
The casino may cancel your loyalty points if you do not use your account at all for 30 days.
Related casinos
Support
- Phone:
- No phone available
- Email:
- [email protected]
- Live chat:
- Yes, 24/7.
This operator provides various contact and support methods, enabling punters to have their problems solved at any hour. Although we were glad to find a 24/7 Live Chat feature, there is no telephone number, and some senior UK players would prefer this contact method.
Support agents do their best to help you with your queries. We asked Support about the 21 Casino bonuses, and they provided us with a good summary of the relevant rules and conditions.
However, on a different note, it will be clear from the start that the service is outsourced. We could easily tell the person behind the desk was not a British native from their writing.
We did repeat testing of this feature for our 21 Casino review to ensure your experience will be seamless in case you’d need help. We had a mostly decent experience. Still, the way the system works can be annoying.
Before having your queries answered, you must to provide your data: full name, date of birth, e-mail, address & zip code, even though you’ve just registered with that data. If you’re the type that wants fast answers, you may not appreciate this procedure.
Recommendation
Suppose you’ve entered the wrong information in the registration process. You must contact Support to correct the errors, as there is no option to edit your details yourself.
Responsible gambling
We have also reviewed the Responsible Gaming policy for our 21 Casino review. We must conclude that staying in control of your gaming sessions is a breeze at 21 Casino. This trustworthy online gambling facility provides various tools to help you avoid developing an addiction:
- Game time reminder;
- Session timer;
- Deposit limits;
- Account time-out;
- A self-assessment test;
- Account closure;
- Self-exclusion;
- Access to transaction history;
- Software to prevent underage gambling.
If you opt for the time-out option, any open wagers will be resolved. You will receive the potential winnings in your balance, but keep in mind that you won’t be able to access the funds until the time-out period elapses. When you confirm the cool-off, you lose all active 21 Casino bonuses.
Tips
This casino takes responsible gaming very seriously. If the systems detect you spend more than you can afford, you may have your deposits limited.
21 Casino Review - Pros and Cons
- Unlimited monthly cashouts.
- Pleasant visual theme.
- State of the art web design.
- Fast and responsive desktop app.
- Extensive catalogue of software providers.
- 10 payment methods.
- Loyalty scheme.
- 21 Casino bonuses come with a reasonable wagering requirement of 35x.
- No telephone number.
- Customer Support could use some improvement.
- No smartphone apps.
How we review
Reviewer | Cosmin Brehoi |
Casinoalpha rating | 4.7 / 5 |
Test duration | 7 Hours |
Review Duration | 58 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
---|---|
Updated Date | Jul 2023 |
21 Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!